The browser plugin can log in, but it can't sync; it hasn't been able to sync for 5 days.

[zhuhaisto]

Prerequisites

• I have searched the existing Closed AND Open Issues AND Discussions
• I have searched and read the documentation

Vaultwarden Support String

The browser plugin can log in, but it can't sync; it hasn't been able to sync for 5 days.

Vaultwarden Build Version

latest

Deployment method

Official Container Image

Custom deployment method

docker

Reverse Proxy

docker latest

Host/Server Operating System

Linux

Operating System Version

win11

Clients

Browser Extension

Client Version

2026.2

Steps To Reproduce

I'm not entirely sure. I suddenly realized my browser password hadn't been updated, but the Android app and web browser synced. The plugin also synced after I logged out and logged back in, but it's very likely I lost the password updates I made on the browser between March 18th and March 23rd.

Expected Result

I'm not entirely sure. I suddenly realized my browser password hadn't been updated, but the Android app and web browser synced. The plugin also synced after I logged out and logged back in, but it's very likely I lost the password updates I made on the browser between March 18th and March 23rd.

Actual Result

I'm not entirely sure. I suddenly realized my browser password hadn't been updated, but the Android app and web browser synced. The plugin also synced after I logged out and logged back in, but it's very likely I lost the password updates I made on the browser between March 18th and March 23rd.

Logs

Screenshots or Videos

No response

Additional Context

No response

[BlackDex]

Could you provide the support string you can generate via /admin/diagnostics. Be sure you have the latest version of Vaultwarden installed.

And check the logs of Vaultwarden to see if it even receives the login or sync requests.